Privacy Statement for Gregory Veterinary Clinic
At Gregory Veterinary Clinic, the safeguarding of our clients' and website visitors' personal information is a priority. This Privacy Statement details the manner in which we gather, utilize, and reveal your personal data.
Collection of Information
Your personal information may be collected by us during your interactions with our website, communications via our website, or while availing of our services. We may gather personal information such as:
- Your name, postal address, and contact details (including telephone number and email address)
- Your pet's name, age, and health records
- Payment details (such as credit card or banking information)
Use of Your Information
The primary use of your personal information is to offer veterinary services and conduct our clinic's administrative functions. More specifically, we may use your personal data for:
- Communicating with you about your pet's healthcare needs
- Processing service payments
- Sending you marketing materials or newsletters, provided you have agreed to receive these communications
Sharing Your Information
Under certain circumstances, your personal information might be shared with external parties:
- To facilitate the provision of veterinary services (for example, disclosing your pet's health information to specialists or referral centers)
- For the processing of service charges (for example, providing payment details to our payment processing partners)
- To adhere to legal requirements (for instance, disclosing information to law enforcement or regulatory bodies)
External Websites
Please be aware that our website may include links to external sites, which are governed by their own privacy policies. We do not accept responsibility for the privacy practices or content of any external websites.
Data Security
We implement suitable measures to protect your personal information against unauthorized access, exposure, and misuse. Nevertheless, it's important to note that the security of data transmitted over the internet cannot be entirely guaranteed, and we cannot ensure the complete security of the data you share with us.
Protection of Minors
Our services are not intended for individuals under 13 years of age, and we do not intentionally collect personal information from children under this age. Should you discover that a minor has provided us with personal information, please reach out to us promptly at (813) 592-7339.
Cookies and Analytics
Our website uses Google Tag Manager, Google Analytics, and Google Ads conversion measurement to understand, in aggregate, how visitors find and use the site. These run by default so we can tell which of our ads actually bring pet owners to the clinic. On your first visit a banner explains this and lets you choose Essential only to opt out of analytics and ad measurement at any time; your choice is remembered on this device and applied on every return visit. If you opt out, we collect only the minimal request-level information needed to serve the page. Your choice is stored in a first-party cookie for about 180 days, together with an anonymous receipt number we keep — with the date and your choice, but no personal details — as our record of what you chose. That record is deleted automatically after two years. To change your mind, clear this site's cookies in your browser and the banner will appear again.
Some features of our site — appointment booking, the chat widget, our care-plan enrollment page, and the embedded map — are provided by third-party services and may set their own cookies when you use them. These features work regardless of your banner choice, and their providers' privacy policies govern the data they process.
Policy Updates
We reserve the right to modify this Privacy Statement as necessary and will post any updates on our website. We recommend visiting this page occasionally to stay informed of any changes.
Getting in Touch
For any inquiries or concerns about this Privacy Statement or how we handle your personal data, please do not hesitate to contact us at (813) 592-7339.